1. About us
aiwithfelix.co.uk is run by Evolve Web Digital Ltd, trading as AI with Felix, a company registered in England and Wales (company number 09437916), registered office 861 Coronation Road, Park Royal, London, NW10 7PT. Contact us by email at hello@aiwithfelix.co.uk or, if you have an account, through the Ask Felix app. We don't offer a customer telephone number.
These terms apply to your use of our website, the free AI needs assessment, the free AI check-up and the free Ask Felix questions. If you subscribe, our Subscription terms also apply.
2. Felix is AI, and this is general information
Felix is an AI-generated character. Videos, results and answers are created by AI and may contain mistakes. Everything we provide is general information to help you learn and use AI tools. It is not legal, medical, tax, financial, safety or other professional advice, and you shouldn't rely on it as such. Check anything important, and speak to a qualified professional before making decisions. Free UK services include Citizens Advice, NHS 111, MoneyHelper and GOV.UK. If you're in crisis, call Samaritans on 116 123.
3. Independence
ChatGPT is a trademark of OpenAI. Claude is a trademark of Anthropic. AI with Felix is independent and not affiliated with, endorsed by or sponsored by OpenAI or Anthropic. Your use of ChatGPT or Claude is governed by their own terms.
4. Using the free services
- You must be 18 or over.
- One free assessment per person. Free questions to Ask Felix are limited (about 10 in total per email address, up to 300 characters each) and expire after 14 days. We may change or withdraw free limits at any time.
- Don't enter passwords, bank or card details, or other people's personal data. Please don't include health or detailed financial information unless you've agreed to the separate consent box in Ask Felix, and then only if you need to for that question.
- Don't misuse the service: no attempts to break it, scrape it, overload it, get around limits, or use it for anything unlawful, harmful or abusive.
- You must also follow our Acceptable use rules below and Anthropic's Usage Policy, which applies to anything you ask Felix.
Acceptable use. You must not use Felix or our content to:
- create anything unlawful, defamatory, hateful, harassing or sexually explicit
- deceive people, for example by writing fake reviews or pretending to be someone else
- create malware or get around security
- make decisions about other people's jobs, credit, housing, insurance or legal rights without a qualified person checking them
- present Felix's answers to others as professional medical, legal, tax or financial advice
We may block requests that break these rules.
5. Our content
We, or our licensors, own the content on this website, including Felix's character, name, image, voice, videos, lessons, prompts and guides. You may view and use it for your own personal or internal business use. You may not copy, resell, republish or share it in bulk without our written permission. Prompts we give you are for you to use in your own AI apps.
6. What AI creates for you
As between you and us, you own the text Felix generates for you, to the extent anyone does, and we transfer to you any rights we have in it. AI can produce similar text for other people, and AI-generated text may not be protected by copyright, so we can't promise that it's unique. You're responsible for checking it before you use it, for example before sending a quote, email or letter, and for making sure your use is lawful.
7. Availability
We try to keep the website available but don't guarantee it will always be available or error-free. We may update or change it at any time.
8. Our responsibility
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law. If you're a consumer, you also have legal rights under the Consumer Rights Act 2015 that these terms don't affect.
For business users, we're not liable for loss of profit, loss of business, business interruption or loss of business opportunity, or for indirect or consequential loss, arising from the free services. Our total liability to you in relation to the free services is limited to £100.
9. Links to other sites
We link to other websites, such as app stores and official guidance. We're not responsible for their content.
10. Privacy and cookies
See our Privacy notice and Cookie policy.
11. Accessibility
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Every video lesson is provided with captions and a transcript. If you need the service in another format, or a reasonable adjustment, email hello@aiwithfelix.co.uk and we'll help.
12. Law
These terms are governed by the law of England and Wales. If you're a consumer living in Scotland or Northern Ireland, you'll also have the benefit of any mandatory protections of your local law, and you can bring proceedings in your local courts or in England and Wales. If you're a business, the courts of England and Wales have exclusive jurisdiction.